Troubleshooting
No data appears in Guardian
Check:
- Host/IP and port are correct
- Path/topic/directory is correct
- Protocol selected on camera matches intended endpoint
- Camera can reach target over network
Intermittent delivery
Check:
- Retry interval settings
- Event burst rate vs endpoint capacity
- Network packet loss or unstable link
HTTP issues
- Wrong method (should typically be POST)
- Incorrect path
- Protocol mismatch (HTTP vs HTTPS)
SFTP issues
- Wrong remote directory
- File naming does not match ingestion expectation
- Server-side write restrictions
MQTT issues
- Wrong topic string
- Broker port mismatch
- QoS/retain settings inconsistent with deployment expectation
Debug workflow
- Confirm camera configuration values exactly
- Trigger a single known test event
- Check transport-level success (request/file/publish)
- Confirm Guardian ingestion result
- Repeat with protocol-specific logging enabled